Terms & Conditions

1. General information 1.1 „Wir Wetten“ or Wir Wetten (Alderney) Limited is a company, that was registered under the laws of Alderney and a registered office and business address at Inchalla, Le Val GY9 3UL Alderney. E-mail: info@wir-wetten.com ; Website: www.wir-wetten.com 1.2 The „Wir Wetten rules“ are the Terms&Conditions that complete the arrangement between an account holder and Wir Wetten, and also governing the relationship/the contract between Wir Wetten and the account holder. The Wir Wetten rules are a merger of all agreements and relationships between an account holder and Wir Wetten. By registering for a Wir Wetten account, logging-in and using any kind of service offered by Wir Wetten, the account holder fully agrees to become a party to the Wir Wetten rules, that he/she has read, understood and agreed to the the terms and conditions, and that he/she abide by all of the items. 1.3 An account holder is an individual having successfully registered for a Wir Wetten account with the aim to establish a commercial relationship with Wir Wetten and with the strict purpose to conduct sports betting. 1.4 The contractual relationship established between the account holder and Wir Wetten are governed and constituted under the Wir Wetten Terms&Conditions. When registering from the UK, the governing authorities are the authorities of England and the governing law is the law of England and Wales and the place where the contractual relationship is established is England. Customer registering from any other jurisdiction are governed by the laws of Alderney. 1.5 The regulator is the Alderney Gambling Control Commission (AGGC). 1.6 The website is the internet platform, accessible via www.wir-wetten.com where all current and relevant information is published and through which the betting services are provided to the account holders. 1.7 Malfunction voids all plays. 2. Account rules 2.1 An individual can not place a bet unless the individual is a registered account holder. To be registered as a player on Wir Wetten, an individual has to submit an application for registration and provide Wir Wetten with at least the following information: - Date of birth, that shows that the player is > 18 years - First and last name as stated on an ID - Place of residence - A valid E-mail address - A user name and a password A application for a Wir Wetten account warrants not to be below the age of 18. Minors can not apply and register for a Wir Wetten account. Wir Wetten reserves the the right to request proof of age and perform checks in order to verify the by the individual provided information. Until the time of satisfactory proof, the Wir Wetten account may be pending. 2.2 An individual applying and registering for a Wir Wetten account warrants and represents: - to be a physical person (no legal bodies allowed) - not to be a resident of any of the by the FATF stated high risk countries and also not to be a resident of the USA and other US territories - not to be acting on behalf of another party - not to be classified as a problem gambler - not to have more than 1 account registered at Wir Wetten - not to be involed in any Money Laundring or Terrorist Financing (ML/TF) - not to deposit money from a card that the account holder is not authorised to use In addition to this, a Wir Wetten account holder has to keep all of information stated upon registration up-to-date. 2.3 In addition, an individual applying and registering for a Wir Wetten account acknowledges and accepts: - all definitions and agreements as stated in the Terms and Conditions - the Wir Wetten rules as published on the website - that the place of contract is England - that the contract is governed by the Wir Wetten rules, the Governing authorities and the Governing Law Only when all the above mentioned items are fullfilled and all the information stated is correct, Wir Wetten will register the individual as an account holder. 2.4 Wir Wetten reserves the rights at any time, to: - decline to open an account and/or to close an exist- ing account without further explanation - decline to accept deposits without any further expla- nation - request documents to verify: the identiy of an account holder, the authorisation of the account holder to use a specific card and also to verify any other information stated by the account holder. During this verification process, an account might be suspended. - hold and manage funds belonging to an account holder - forfeit and/or seize funds available on an account and/or refuse to honour a claim after the event of a direct or indirect violation of the Wir Wetten rules or any other unauthorised activities coming from an account (such as breaching the law, fraud, cheating) - suspend and/or cancel the participation of an account holder from any services if Wir Wetten has the opinion, that this account might be used for illegal, fraudulent or dishonest purposes - suspend and/or cancel the participation of an account holder from any services, and/or forfeit and/or confiscate funds available on the account, if the account holder was fund cheating, or if it is de- termined by Wir Wetten, that the account holder has employed or made use of any kind of system designed to harm the Wir Wetten application - after a period of time, suspend an inactive account and seize funds still deposited on this account In case of the inactivity of a customer, Wir Wetten reserves the rights to charge a maintenance fee from a customer’s deposited amount of money. The customer will receive a note prior to this event and this note will remind the customer, that if he/she does not access the account within the next 2 weeks, a maintenance fee will be charged from the customer’s funds. This fee will be charged from this point of time on every month. If the customer still remains inactive after 12 months, Wir Wetten will seize the funds an donate them. 2.5 Wir Wetten represents and warrants at all times, to: - manage all the funds that be long to the account holders in a secure and also an appropriate manner - to absorb the costs of and pay the Gaming/Betting Duty, as applicable at the place of contract - manage account holder’s data in accordance with applicable laws and data protection acts - not to make it possible for account holders to transfer money between accounts 2.6 By our license, we are required to inform you about what happens to funds which we hold on account for you, and also the extent to which funds are protected in the event of an insolvency. More details about this can be found on the website of the Alderney Gambling Control Commission (http://www.gamblingcontrol.org/players/). 2.7 Wir Wetten should not be treated as a financial institution by the account holders. A Wir Wetten account does not accure any interest on your funds. 2.8 There can only be one registered account per individual. In case this rule is breached, Wir Wetten reserves the rights to block/delete unnecessary accounts and will transfer the money from all existing accounts to only one account. 2.9 A Wir Wetten account is not transferable. This should prevent account holders to sell, transfer or acquire accounts from or to other account holders. Also: Between accounts, money can not be transfered. 2.10 An account holder should not allow any other individual, including minors, to use/access their account and use any services offered by the application. 2.11 To ensure responsible gaming, Wir Wetten has the following triggers in place: - An account holder can limit the amount of money they want to bet or set a deposit limit to their account for a period of time - An account holder can exclude himself from for a certain period of time. After a certain period of time, the account holder can change the limits again. Wir Wetten does not take any bets from excluded accounts and also does not take bets that exceed the limits set by an account holder - If a player shows any suspicious behavior, and if Wir Wetten believes that an account holder’s gambling performance might cause them any difficulties (financial or personal), Wir Wetten reserves the right to close this account Players should always keep in mind, that gambling can be addictive. If a player is looking for help to deal with problem gambling, the player should please follow this LINK to our Responsible Gambling section. 2.12 An account holder has the possibilty to close their account by contacting Wir Wetten’s customer support by using the contact details provided in our „Help“ section. Contact methods can be via phone or via E-mail. Any funds in the account will be remitted to the account holder. If an existing Wir Wetten account should be closed, any obligations already entered will be honoured. If an account holder wants to recover funds from an already closed, locked or excluded accoun, he has to contact customer support. If an account has been closed due to fraud or problem gambling, an individual is not allowed to register for a new account. Wir Wetten will not be liable, if an individual succeeds in reopening a new account, not for any damages caused by this individual. Wir Wetten reserves the right to close an account opened in breach of this rule at any point. 2.13 An account holder has the option to change or revise personal data (with exception of your first and last name, date of birth and country) at any time. When changing the exceptions, the account holder has to give proof to Wir Wetten that his name or location changed. 3. Payment 3.1 Any deposits or withdrawals from a Wir Wetten account have to be made through a financial institution or a payment solution provider. Procedures, terms and conditions may for deposits/withdrawals may vary depending the financial institutions, country, or time. 3.2 Wir Wetten does not accept deposit or allows withdrawals higher than EUR/GBP 3000 to an account holder, unless the account holder has sufficiently been identified via a copy of a legal document, stating the account holder’s name, age and place of residence. 3.3 Wir Wetten might involve a payment solution provider in its performance, to support Wir Wetten with acting, receiving deposits, hold and manage customer funds, and withdrawals. 3.4 Wir Wetten does not accept cash funds, which have been sent directly to Wir Wetten or one of the payment solution providers. 3.5 All funds received will be credited to the Wir Wetten account by Wir Wetten from or on behalf oft he account holder, or owed by Wir Wetten to the account holder. 3.6 An account holder has to keep the following items in mind regarding depositing/withdrawing funds: - An account holder can only make deposits to his account with his personal credit card or via the per- sonal account created with one of the financial in- stitutions - An account holder can only make withdrawals of funds held on his/her account to the personal credit card or to his personal account created with on of the financial institutions - It’s the account holder’s responsibility to provide Wir Wetten with the correct information regarding his personal account or credit card for any with- drawal - It is forbidden to allow 3rd parties to use an account holder’s account for the purpose of depo- sitting/withdrawing - It’s the account holder’s responsibility to make sure that he/she complies with all the items mentioned above 3.7 Wir Wetten does not accept any bets from any individuals not being registered for a Wir Wetten account. In addition the account holder can only place bets in the amount of what is credited to his/her account. 3.8 Wir Wetten does not touch an account holder’s funds unless: - The account holder placed a bet and the wager has to be substituted from the account - There have to be bank charges payed due to a withdrawal or a deposit of funds - There was an authorisation made by the remote gambling regulations 3.9 In case of a chargeback, it might happen, that the balance of a Wir Wetten account turns negative. 3.10 Whenever an account holder is withdrawing money from his/her account but hasn’t used any of the funds for betting, the funds can only be transfered to the same bank account used when depositting money. With this, Wir Wetten tries to minimize the risk of fraud and/or money laundring. 3.11 There might be deposit/withdrawal limits applied, depending on the deposit/withdrawal method chosen by the account holder. 3.12 As stated on the website, there might be administrative costs for account holders, resulting from withdrawals. 3.13 Since internet gambling might be illegal in the jurisdiction where the account holder is located, the account holder is not allowed to use a card for gambling purposes. 3.14 If an account holder is placing a bet from a jurisdiction that prohibits internet gambling by law, the participation of the account holder should not affect stakes or payments made to and accrued for the benefits of Wir Wetten. 3.15 Wir Wetten, the regulators or any governing authority can monitor and/or request reviews to all transactions made to prevent money laundring. Any kind of suspicious behavior detected by Wir Wetten will be immediately reported to authorities. 3.16 It is the responsibility of the account holder to take care of any payments necessary for dilligence to taxes on prices. 4. Security 4.1 Any information regarding the relationship between Wir Wetten and the account holder is kept strictly confidential. Nevertheless if there is a request by the governing authority, by law or another public authority and/or there was a violation of the Wir Wetten rules by an account holder information or data can be revealed to any of the above mentioned parties for investigation purposes. 4.2 When registering, the account holder gets a personal account number. In addition to this, he can choose his user name and password. It is the account holder’s responsibility not to give his credentials to anyone else than himself. In case there are reasons to believe, that others have become aware of the credentials, the account holder should immediately contact the customer support to set up new credentials, or at least a new password. In case the account holder loses, forgets or shares his credentials with someone else, Wir Wetten can not be made responsible or held liable for any claim regarding the this account. Wir Wetten is not required to maintain the account holder’s credentials. 4.3 Any kind of communication, is it telephone or electronic, between the account holder and Wir Wetten are recorded or kept on record not only for training purposes, but also for compliance with accounting and finance regulations. 4.4 From time to time it might happen, that card deposits are subject to security checks issued by or in collaboration with the payment solution providers and/or the financial institutions. It might happen, that cards or deposits get declined or not being able to be processed at a particular point of time. Wir Wetten is not in control of the above mentioned systems and do not have any knowledge of the reasons for any declination. 4.5 Wir Wetten might request documents to verify the identity of the card holder and/or authorisation to use a certain card and/or other information provided by the account holder before depositing or withdrawing. This process might cause delays. When Wir Wetten receives chargebacks, they will be processed in accordance with the rules. 4.6 Whenever there is an error or incompleteness of the website or application occuring, it is illegal to take advantage of this error. If the account holder detects such an error or imcompleteness, he should: - not take any advantage of this error or incompleteness - keep such errors and incompletenesses strictly confidential - contact the Wir Wetten support immediately In case an account holder will not comply with those rules, Wir Wetten: - shall be entitled to full compensation for all costs that may be associated with the error or incomple- teness, and harm resulting from the breach of this rule by the account holder - reserves the right to, notably but not limited to, block the account holder’s account, and/or freeze/substract all or a part of the account balance without prior notice, in order to cover a part or all of the damaged caused to Wir Wetten by the actions of the account holder 4.7 Not only an account holder’s identity, but also the account holder’s risk level will be determined on the basis of all information, such as name, addresses, credit/debit card numbers and any other type of identification that may possibly be required. 4.8 In order to prevent illegal manipulation by third parties and to identify and prevent any form of misuse, Wir Wetten records the IP addresses of all computers used to access the line-up on the application. 5. Privacy Policies 5.1 Wir Wetten may request, collect and process personal information and documents of an account holder for the following purposes: - Legal reasons - Regulatory reasons - Identification and/or authentification - Financial reasons (esp. withdrawal/deposit) - Provision of betting services - Marketing reasons, if agreed 5.2 Wir Wetten adheres to the Data Protection Act and all other relevant regulations, laws and rules in power at the place, where the contract is issued. In addition, Wir Wetten operates under the Data Protection Directive (EC Directive 95/46/EC), and also the Electronic Communications Privacy Directives (EC Directive 2002/58/EC updated by 2009/136/EC). 5.3 It is assured, that the account holder’s data at all times and in any situation is: - processed fairly and lawfully - accurate and updated - kept in a secure manner - not kept longer than necessary - obtained only for specific and lawful use - processed in accordance with the account holder’s rights - adequate, relevant and not excessive to its use - not transferred to any other party or jurisdiction not connected to the above mentioned directives Wir Wetten uses the latest security technologies available to ensure the account holder’s data the best possible protection. The data is protected by a so-called firewall – a computer that is fitted with complex security technologies specifically designed to shield Wir Wetten’s network from the internet and unauthorised access. In addition to this, Wir Wetten uses reliable internal data protection mechanisms combined with a restrictive security system. 5.4 When requested, Wir Wetten can grant access to an account holder’s data and any other information/records, to governing authorities and/or any legal provision as a part of the governing law. 5.5 All financial institutions with which an account holder’s account is maintained are instructed and authorised by Wir Wetten, to disclose any information regarding an account holder’s account, requested by the regulators. 5.6 For fraud detection, anti money laundring and control purposes, the account holder agrees that Wir Wetten has the right to transfer their personal data to third parties, including but not limited to so-called address verification system providers, payment service providers and financial institutions. In addition, Wir Wetten reserves the rights to disclose an account holder’s personal data to relevant parties, if there is reason to believe, that there is any suspicious and/or irregular behavior emanating from a Wir Wetten account. 5.7 As a registered user, an account holder can close their betting account at any time. When the account gets closed, all positive balance will be payed out to the account holder and all of personal data will get encrypted. Deleting personal data is not possible, because the information has to be availbale for a certain period of time, in case the governing authority or law wants to request data of a customer. With this exception, data is not subsequently used by the company. The deletion of the personal data will be proceeded, once the expiration date for saving the personal data is reached. 5.8 Calls made to Wir Wetten might be recorded and used for training purposes. Furthermore, the records can be disclosed when ordered to do so by the governing authority and/or law. Any kind of communication between Wir Wetten and the customer is stored for a certain period of time and then deleted. 5.9 Wir Wetten reserves the right to use an account holder’s data for Customer Relationship Management. Nevertheless, only account holders that agreed to upon registration will receive advertising material. 5.10 An account holder’s personal data is accessible by every employee of Wir Wetten. Wir Wetten is only allowed to disclose an account holder’s data to a third party, other than regulator or government authorities, if the account holder agrees to this, or when it is required by law. An account holder has the right to require access to his own data and/or has the right to correct and/or erase incorrect and/or inappropriate data. 6. Betting 6.1 Wir Wetten is a platform that offers betting on sports to its account holders. 6.2 The Wir Wetten Sportsbook is an online betting service that was created by Wir Wetten. The Wir Wetten Sportsbook is licensed, authorised and fully approved by the Alderney Gambling Control Commission (AGCC). 6.3 Any dispute or problem relating in any way to the Sportsbook should be emailed to info@wir-wetten.com. In case the reply to this issue should not be satisfying, the complaint becomes a dispute. The customer then should refer the dispute to the independent third party dispute resolution. Wir Wetten is using XXXXXXX as alternative dispute resolution. The arbitrators’ decision then shall be binding and may be entered as judgment in any court of competent jurisdiction. 6.4 Wir Wetten reserves the right to make changes to the site, betting limits, pay-out limits and offerings. 6.5 A bet can be declared void, and also will be, in the event of required compliance with an applicable law or force majeure. 6.6 The betting rules of Wir Wetten remain the same throughout all the sports types offered on the website. There is nothing specific to be mentioned here. Most of the outcomes and odds are explained on the website, and in case there is no explanation, the odds are made easily understandable for the customer. In case the customer does not understand a certain odds type, he/she can and should contact the customer support to get an explanation in person. Wir Wetten offers the following to its customers: Single, Multi, System and Double betting on quotas, but also Head-to-Head betting. Please find an explanation for those here: Single: Single bets are the most basic form of betting. The customer predicts the outcome, specifies the desired stake and places the bet. There is a maximum of single bets a customer can place simultaneously as a single bet. The winnings are calculated by multiplying the odds by the stake. Example: You bet a stake of EUR 5 on a match with the odds 1.5. In case of a win, your stake gets multiplied by the odds, so your winnings would be EUR 7,50. Multi: If a customer places bets on two or more results (for example two different football games), they are automatically displayed as a multi bet. The customer can place a multi bet for at least 2, but limited to a certain amount of bets. All the customer’s picks then will be combined. To win a multi bet, all the selected picks must be correct. Example: You bet a stake of EUR 5 on 3 matches with the odds 1.5, 1.5 and 2. In case of a win, your stake gets multiplied with the odds, so your winnings would be 1.5 x 1.5 x 2 x EUR 5 = EUR 22,50. System: A system bet give the customer the chance to win, even if not all of the customer’s picks are correct. A system bet consists of several combination and single bets. A system bet requires at least 3 or more picks. The customer also has the option to choose a system bet by clicking on the "system"-Button. The number of possible system bets depends on the number of predicted outcomes. Double: A double bet is a single bet placed on at least 2 different selections. Both selections must be correct for the bet to be successful. Head-to-Head: Head-to-Head means that there is a competition between at least 2 participants/outcomes, originating from either an officially organised event, or else, as virtually defined by Wir-Wetten. The following odds types are the most common ones offered by Wir Wetten: "Correct Score": This means, the customer can bet on the (partial or definite) exact score of a match or event. "Over/Under": This means, the customer can bet on the (partial or definite) amount of a predefined occurence (such as goals, points, corners, etc.) "Odd/Even": This means, the customer can bet on the (partial or definite) amount of a predefined occurence (such as goals, points, corners, etc.) "Half-/Full time": This means, the customer can bet on the result in half time and/or the final outcome of a match or event. "Period/Set betting": This means, the customer can bet on the outcome of each separate period/set within a match or event. "Draw, no bet": This means, the customer can bet on either "1" or "2". Should the specific match contain no winner (-> draw), or a particular occurence will not happen, the stakes will be payed back to the customer. "Handicap" (incl. Asian and/or 3way): This means, the customer can bet on a particular/definite outcome of a match or event where one team has been given a certain amount of points from the very start. Since the betting rules are an integral part of the contract between account holder and Wir Wetten, the account holder, by accepting the Terms&Conditions, also confirms that he has read and understood the betting rules and also will abide by them. As soon as a customer places a bet, no matter what odds type it is, he/she automatically confirms, that he/she understands what exactly the odds type means. [THE FOLLOWING APPLYS ESPECIALLY TO THOSE WHO USE THE PLATFORM FROM AUSTRIA. Additional information concerning betting rules General information The following regulations are referable to every contract between Wir Wetten and an account holder, when placing a bet. 1. A contract consists out of two parties: Wir Wetten and the account holder. As soon as an account holder places a bet on wir-wetten.com he is entering a contractual relationship with Wir Wetten and Wir Wetten accepts the account holder’s wager. 2. It is not possible for the account holder to step back from the contract, once a bet is placed and accepted by Wir Wetten. 3. When entering a contractual relationship with Wir Wetten, the account holder agrees to the Terms&Conditions and furthermore states, that he/she a) is at least 18 years old, b) has no knowledge of the results of whatever he is betting on prior to placing the bet, c) is using funds that belong only, but only to the account holder and are not a result of any kind of illegal activity. 4. Wir Wetten reserves the right to refuse an account holder’s wish to place a bet. 5. For the following reasons, a bet can be declared void or the contract between Wir Wetten and the account holder can be invalid and the wager will be returned back to the account holder: - The event, which an account holder placed a bet on does not take place as stated (f.e.: Home and away team swap locations). In case of the home team using the sports facilities of another team, but is still the home team, the bet will not be declared void. - If the bet was placed after the event already started. This does not apply to long-term bets or live betting. - If an event was canceled for any reason. Exceptions here are: a) if there has already a replacement date been found, when canceling the event in the first place, and this date is within the next to days after the regular date; b) the event will be rescheduled as a result of a big international event (f.e. World Championship, Olympics) - If the event was canceled and there was no official evaluation of the results of the event. - If a tennis match ends due to a w.o. 6. For evaluating the results of an event, the following rules are decisive: - The results, that become valid right after an event (f.e. a victory ceremony that takes place right after the finishing of an event) - For a soccer event, the results after 90 minutes of match time (regular time), unless not stated differently in the contract - For an ice hockey event, the results after 60 minutes of match time (regular time), unless not stated differently in the contract - If there are two or more events at the same time, only those bets placed prior to the first event, and only for the first event are valid, unless stated differently in the contract 7. In case of a „dead heat“ (a tie between 2 or more contestants in any position) the pay-outs from a won bet will be evenly split (f.e. wager EUR 100; quota 1,8; results in EUR 180; if there are 2 winners the pay-out will be EUR 90 each; if there are 3 winners the pay-out will be EUR 60 each). In case of a „dead heat“ in an event where only 2 parties are involved and no „draw quota“ was offered, the whole wager will be payed back. 8. If an event takes place, but a party of this event backs off or does not show up at all to this event, the betting contract for this event stays valid. If an account holder placed a bet on the party that did not show up, the bet will be declared as lost. This is called „play or pay“. 9. Within a bet, the same event can only be existing once. If there is the same event existing more than once in a bet, the bet will be declared void and the wager will be returned to the account holder. This rule doesnt apply to bets, that are offerend in such a way, that there is the same event existing more than once. 10. The following rules apply to a combination bet: - If one or more events (which are part of a combination bet) are canceled, interrupted or do not take place out of a certain reason and any of the in 5. mentioned items can not be applied in this situation, this particular event will have a quota of 1,0. - If all events are canceled, interrupted or do not take place out of a certain reason and any of the in 5. mentioned items can not be applied in this situation, the betting contract will be declared as invalid and the wager will be payed back to the account holder. - If the contract between Wir Wetten and the account holder is settled after the event(s) have already started, this event(s) will have the quota 1,0 unless not differently stated by Wir Wetten prior to the event. Specific rules Crime in betting in general and money laundring or game manipulation in particular is harming the credibility, fairness and integrity of Wir Wetten. It is Wir Wetten’s aim to fight any kind of illegal activity happening in sports betting. If Wir Wetten detects any kind of suspicious behavior with the aim to harm the operations, Wir Wetten reserves the right to freeze this account for further investigation. If Wir Wetten notices, that a bet, even after it is already finished and money may have been transfered to a account holder’s account, was part of any criminal activity, Wir Wetten reserves the right to call back the pay out within 10 days after the pay out happened. Wir Wetten also reserves the right to decline the pay out, as a result to suspection of illegal or criminal activities. Specific rules for Tennis The following rules apply to all tennis matches, single or double staffing: 1. Outrights If a match takes place, but a party of this match surrenders prior to the match start or does not show up at all, „play and pay“ is applied to this match. In case the match has already started, but one party of the match surrenders, all bets on this match will have the quota 1,0. In case the line up changes prior to the match, all bets on this match will have the quota 1,0. 2. Set bets In case the amount of sets played in the match change, all set bets and special bets will have the quota 1,0. Bets on this match will stay valid. 3. Tournament winner If a match takes place, but a party does not show up at all, „play and pay“ is applied to this match. 4. Amount of games This refers to the amount of games played in a match. The whole match has to be finished, otherwise all bets on this match will have the quota 1,0. A Tie-Break is not considered as a game. 5. Games handicap In case a match will not be finished, all bets on this special bet will have a quota of 1,0. All games of one certain player will be aggregated and will then be considered in the Games Handicap. The Handicap bet refers to the whole match, which means the set handicap will be added, too. 6. 1st,2nd,3rd,4th,5th – Results In case a match will not be finished, all bets placed on this special bet will have the quota 1,0. 7. 1st,2nd,3rd,4th,5th – Amount of Games In case a match will not be finished, all bets placed on this special bet will have the quota 1,0. 8. Wrong amount of sets In case the announcement shows a wrong amount of sets ("Best of Three" instead of "Best of Five"), all special bets that refer to the amount of games or sets, will have a quota of 1,0. Bets placed on this match remain valid. 9. Combination bets - If one or more events (which are part of a combination bet) are canceled, interrupted or do not take place out of a certain reason and any of the in 5. mentioned items can not be applied in this situation, this particular event will have a quota of 1,0. This also applies, if one of the parties has to give up due to injury or any other ailment. - If all events are canceled, interrupted or do not take place out of a certain reason and any of the in 5. mentioned items can not be applied in this situation, the betting contract will be declared as invalid and the wager will be payed back to the account holder. This also applies, if one of the parties has to give up due to injury or any other ailment. - If the contract between Wir Wetten and the account holder is settled after the event(s) have already started, this event(s) will have the quota 1,0 unless not differently stated by Wir Wetten prior to the event. 10. Validation of the bets For the following reasons, a bet will remain valid: - Change of date of event (f.e. due to weather) - Change of place - Change from indoor to outdoor and vice versa Specific rules for motorsports 1. For Formula 1 and all other motorsports events, the results will be valid after the winners ceremony. 2. Qualifying – Who wins the qualifying? All penalties against the driver before and after the qualifying (f.e. time penalties) do not influence the results. 3. Qualifying – Head-to-Head (H2H) Driver The winner of the H2H-duel is the driver, that have the better position in the qualifying. All penalties against the driver before and after the qualifying (f.e. time penalties) do not influence the results. The bet on this duel will have a quota of 1,0, in case a driver, out of any reason, will not take part in the qualifying. 4. Qualifying – Head-to-Head (H2H) Team The team with the driver in a better position will win the duel. Both teams have to take part in the qualifying. The bet on this duel will have a quota of 1,0, in case a team, out of any reason, will not take part in the qualifying. All penalties against the driver before and after the qualifying (f.e. time penalties) do not influence the results. 5. 2nd and 3rd qualifying period Does the driver reach the 2nd/3rd qualifying period? Yes or no. All penalties against the driver before and after the qualifying (f.e. time penalties) do not influence the results. The driver has to take part in the qualifying to make this bet valid. 6. Race – Head-to-Head (H2H) Driver The winner of the H2H duel is the driver with the better position in the final ranking. Both drivers have to start the race (starting from the warming-up) to make this bet valid. In case both drivers will drop out before the race is over and both will not be considered in the final ranking, the bet will have a quota of 1,0. 7. Score – Head-to-Head (H2H) Team The team with the higher score in the final ranking wins the duel. Both drivers (from each team at least one) have to start the race (starting from the warming-up) to make this bet valid. In case no driver will be considered in the final rankings, or both have the same score, the bet will have a quota of 1,0. 8. Group winner All drivers have to start the race (starting from the warming-up) and at least 1 driver has to be considered in the final ranking. If not, all bets on a certain group/certain bet type will have a quota of 1,0. 9. Who finishes the Grand-Prix? A driver finishes the Grand-Prix, if he will make it to the official evaluation, meaning he passed at least 90% of the racing distance. The driver has to start the race (starting from warming-up) to make this bet valid. 10. How many cars make it to the evaulation? The official result published by FIA (www.fia.com) and other motorsports associations is valid. 11. Will there be a Safety-Car phase? If a race starts with a safety car, the bet will have the quota 1,0. Final terms and conditions 1. Wir Wetten reserves the rights, to make changes to the Terms&Conditions at any time. 2. Safeguarding: In case any part of these Terms&Conditions won’t be valid any more, or are not applicable, all the others parts are still in force. 3. This version of the Terms&Conditions is the newest version and voids all other versions.] 7. Claims or disputes connected to the Wir Wetten app 7.1 Any claim regarding a transaction related to a Wir Wetten account has to be made to Wir Wetten within not more than 6 months after the transaction/payment and/or settlement took place or should have taken place. Wir Wetten reserves the right at its own discretion, not to consider claims outside of the time span of 6 months. 7.2 If an account holder wishes to file a complaint, it should do so by using Wir Wetten’s customer support. Both parties then should do their best possible to reach an consensual settlement within a reasonable time. 7.3 In case the complaint will not be resolved to the account holder’s satisfaction by Wir Wetten, the complaint becomes a dispute and the account holder may refer the dispute to the independent third party dispute resolution. 7.4 The complaint must contain clear and also precise information about the account holder’s identity and also about the subject of complaint. Wir Wetten or the 3rd party dispute resolution will then look into the complaint. 7.5 Any legal claim or dispute arising under or in connection with the contract shall be settled in accordance with the governing law of the place of the contract. 7.6 The regulator will always be provided with a note about the outcome of the dispute submitted by the 3rd party. 7.7 If a dispute should occur between the account holder and Wir Wetten, Wir Wetten will make a detailed transaction record accessible to the account holder. This information will also be made available to a legitimate 3rd party such as a judge or court, if necessary. 8. Amendments to the Terms and Conditions Any substantional amendment to the Wir Wetten Terms and Conditions will be notified in before coming into effect by Wir Wetten to the account holder.